What is your return policy?
We want you to be 100%
satisfied with your CAPCITY purchase; however, we do have some rules that help
us survive as a small business. While we have a no monetary refund policy,
items in new condition (unworn/unwashed) can be returned and exchanged within 15
days of delivery. Please
note that original shipping charges are non-refundable. If
we made a mistake or the item arrived defective, please
contact us here and we will correct
the situation.
To return and exchange an
item please follow the steps below:
Include a copy of the
packing slip or confirmation email from your order and note the new size or
item desired. (We cannot
guarantee all items and sizes will be in stock for exchanges.)
Mail your return to:
CAPCITY
1410 Leister Dr
Silver Spring MD 20904
Attn: Return & Exchanges
Once your return is
received, your new item(s) will be shipped out at no additional cost.